Lynda Goetz7 minThe Death of Customer Service“Your custom is important to us” the disembodied voice tells you as you’re left hanging on the phone indefinitely...
Michael Carberry4 minThe Falklands War – the benefits of hindsight.In my article in Only Connect on 20 April 2022, The Falklands War – Victory or Catastrophe, I concluded that, taking an objective look...
Vincent Guy6 minHow I started and stopped being a theatre director: Part 1 1963. There I am, 19 years old, convinced, on the strength of one school Shakespeare, that I would be welcomed as god’s gift to...
Michael Carberry9 minThe Falklands War – Victory or Catastrophe?This month marks the fortieth anniversary of the invasion of the Falkland Islands by Argentina on 2 April...
Michael Carberry6 minThe statesman and the clownUntil very recently, the name Volodymyr Zelensky was probably unknown to most people outside Eastern Europe. How that has changed.