The Death of Customer Service
“Your custom is important to us” the disembodied voice tells you as you’re left hanging on the phone indefinitely...
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Michael Carberry
- 4 min
The Falklands War – the benefits of hindsight.
In my article in Only Connect on 20 April 2022, The Falklands War – Victory or Catastrophe, I concluded that, taking an objective look...
20 views
Stoker
- 6 min
Once upon a Time … there was a great Western film score composer
The first thing you really must do – if it’s still possible – is to book a seat for yourself and your partner or best friend at your...
22 views
Vincent Guy
- 6 min
How I started and stopped being a theatre director: Part 1
1963. There I am, 19 years old, convinced, on the strength of one school Shakespeare, that I would be welcomed as god’s gift to...
18 views
Cady Hekmat
- 6 min
Mother-in-Law and Daughter-in-Law in Arab Culture – Switching Seats
The mother of one of my friends once told us about the tragedy of dealing with her mother-in-law, who struggled with Alzheimer's...
240 views